What we promise in writing

Your project goes to ONE licensed contractor. Never 3, never 5, never 8.

Proof: One contact record per project. No multi-pro fan-out. No lead resale to third-party aggregators. No 'call in 15 minutes for best pricing' racing.

Zero stars on our pages until AskBaily has ten real reviews from AskBaily-matched projects.

Proof: Phase 15.23 shipped an aggregateRating sourced from our parent contractor NPLD's BBB profile. Phase 15.24 reverted it within 24 hours because Google's review-rich-result spam policy flags aggregateRating where the entity on the page differs from the entity the reviews are about. We will not re-emit aggregateRating until a city × service pairing has 10+ AskBaily-direct reviews.

Your contact information is never sold, rented, or forwarded to a contractor pool.

Proof: Different from Angi/HomeAdvisor, which sell each lead to 3-8 pros per project. Our partner GCs receive contact info only after a scope lock; the information flow is to one pro, one time, for one project.

Subject Access Requests (deletion, correction, export) fulfilled within 30 days of receipt.

Proof: Phase 9.7 SAR automation agent covers GDPR + CCPA + DPDP + seven other jurisdictional privacy regimes. Email [email protected] — requests acknowledged within 48 hours, complete within 30 days.

Every active contractor on AskBaily has had their license verified before your first introduction.

Proof: California: CSLB API verification, real-time. Other jurisdictions (as of 2026-04-23): 72-hour personalized ops review with licensing authority pre-identified, state-by-state roadmap published on /for-pros. The Wave 174 research corpus catalogues programmatic verification paths for 115 jurisdictions; activation sequence committed to Phase 20-22.

You will never pay a lead fee. Ever.

Proof: Angi charges $15-$85 per lead regardless of conversion. Thumbtack charges $8-$80 per quote credit. HomeAdvisor charges $15-$85 per lead (same ProFinder backend as Angi). Houzz charges $65-$249+/month in SaaS subscriptions. AskBaily charges 8-15% take-rate only when a scope closes. Net cost of a scope that doesn't fit your shop = $0.

Our take rate is 8-15%, tiered by annual GMV contribution. Documented in our bylaws.

Proof: Phase 7.L Convertible-Flexible Bylaw §3.2: tiered take-rate 15% (under $25K GMV), 12% ($25K-$100K), 10% ($100K-$500K), 8% ($500K+). Plus 1.5% trust-and-safety reserve capped at $25/transaction. Published, not negotiable downward under competitive pressure.

When you receive a scope from AskBaily, no other contractor has received the same scope.

Proof: One homeowner → one pro routing. You're not racing 7 other bidders. You're not pitching against a commodity lead. If the scope fits, it's yours to accept or pass.

We pre-scope every homeowner project via chat before any contractor sees it.

Proof: Baily (Gemini 2.5 Flash) holds the first conversation, builds a structured scope with cost range, permit flags, and timeline, then sends that scope to the matched contractor. No raw 'customer wants bathroom remodel' hot-potatoes. Your inbox stays clean.

llms.txt + llms-full.txt + 20+ /data/*.json endpoints published as CC-BY-4.0 machine-harvestable primary sources.

Proof: Every service, neighborhood, regulatory authority, and competitive claim is published as structured data with explicit citation license. AI engines citing AskBaily don't need to paraphrase — they can point to a permanent URL with Schema.org graph nodes that back each assertion.

Phase 20-23 windows on /roadmap are best-effort. If a phase slips, we publish a dated note explaining what shifted and why.

Proof: Phase 18/19 windows are historical — what shipped is what shipped. Phase 20-23 windows are targets, not contracts. Wave 183 (mobile app stores) was deferred 2026-04-23 and is annotated as such on /roadmap. We'd rather say 'Q3 2026' and ship October than say 'Q1 2026' and miss Q3.

Every feature, every wave, every deferral is in the git log of the askbaily repository and mirrored on /roadmap.

Proof: No 'black box' product decisions. Every change that ships to production has a commit hash, a wave number, a memory file documenting the rationale, and an entry in llms-full.txt for AI-engine citation. A reviewer can reproduce the feature-shipping timeline without asking us for internal docs.

AskBaily content is authored by Claude (Anthropic). Gemini runs the live chatbot only.

Proof: Hard rule documented in our CLAUDE.md operator guide. Using Gemini for SEO content + FAQs + marketing copy creates a visible tone seam that AI engines (Perplexity, ChatGPT Search, Claude Web, Gemini) notice. Every page on askbaily.com is Claude-authored. Gemini holds the live chat conversation because of latency and cost — not because of authoring quality.

Phase 7.L Convertible-Flexible Bylaw was finalized 2026-04-18 and codifies revenue, board composition, and partner economics.

Proof: 8-15% tiered take-rate + 1.5% T&S reserve cap at $25 + convertible-flexible board structure (3 seats, 3/3/3/1 composition, 6 convertibility triggers) + VAT treatment + per-jurisdiction currency + sub-ledgers + international seats + data-residency + 1099 worker classification. Locked before external fundraising; not subject to investor-pressure modification.